Repairs
Our Amazing Idlers Home Service Technician Crew!
For any repair needed while under the manufacturer's warranty, please contact us by phone or email at servicedispatch@idlershome.com. Thank you for allowing us the opportunity to be a part of our community for over 70 years.
What to Expect
- Who Shows Up to Your House:
Factory-trained Idler's Home technicians — no third parties.
- What We Service:
We repair and service everything we sell with factory-trained repair specialists. We also are now servicing select brand appliances that were bought somewhere other than Idlers Home.
- Preventative Services:
Learn about your new appliances and have a professional perform a maintenance check including basic operation testing, filter replacements, and condenser cleanings.
- Advanced Notifications:
Idler's Home advanced system will notify you the evening before your appointment to remind you and then day of when the technician is on his way.
- Brands We Service:
Service Rates — COD
Standard Service Charges
- Trip & Diagnostic Fee$150
- Additional Appliance Fee$75
- Drive Time Charge$75 / slot
- Work Time$100 / slot
- Second Technician Fee$150 + $100 / additional slot
Drive Time Areas
Drive time charges apply to the following areas:
- SouthLompoc, Los Alamos, Santa Ynez, Buellton
- NorthBradley, San Ardo, Creston, Shandon, Lake Nacimiento
- CoastSan Simeon
Examples
- Diagnostic Fee$150
- Drive Time Charge$75
- Cost of PartsVaries
- Two-Technician Labor$300
- Two Drive Time Charges$150
- Two-Technician Fee$300
- Work Time Charges$200
Extended Warranty Fulfillment
- Did you purchase an Extended Protection Plan on or before August 31st, 2025?
Call New Leaf if your manufacturer’s 1-year warranty has expired
Schedule Service Online Call Now: 1-855-624-2519 - Did you purchase an Extended Protection Plan on or after September 1st, 2025?
Call Idler’s Home
Call Now: 805-238-6020
Service Department
Hot Tub Service
We pride ourselves on quality. If your hot tub needs maintenance or a repair, we're here for you! Our knowledgeable and friendly technicians are readily available to service your hot tub whether in or out of warranty.
Servicing in and out of warranty most hot tub brands including Marquis, Nordic, Dream Maker and Dimension One.
Call Now: 805-434-8163